1. Scope of application
The following terms and conditions apply to all orders via our online store by customers and business customers (bookshops).
A customer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor represent independent professional activity. A business customer (company) is a natural or legal person or a partnership with legal capacity, which acts in the exercise of its commercial or independent professional activity when concluding a legal transaction.
The following applies to business customers: If the business customer uses conflicting or supplementary general terms and conditions of business, the validity of their terms and conditions is hereby contradicted; they only become part of the contract if we have expressly agreed to them.
2. Contractual partners, contract conclusion, possibilities of rectification
The purchase contract is concluded with Manouchehr Moshtagh Khorasani.
The presentation of the products in the online store is not a legally binding offer, but a non-binding online catalog. You can put our products into the shopping cart without obligation and amend your entries at any time before submitting your binding order by using the correction facilities or tools that are provided for this purpose and explained during the ordering process.
The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in the shopping basket. Once you have sent your order you will immediately receive a confirmation via e-mail.
The contract with us comes to a conclusion after you have chosen a payment method.
Payment in advance (bank transfer in advance)
We accept your order by sending a declaration of acceptance in a separate e-mail within two days providing you with our bank details.
Credit card
When you place your order, you provide your credit card details and the credit card company carries out an authorization check. After your authorization as a legitimate cardholder, the payment transaction is automatically initiated and your credit card is charged when the order is placed. When your credit card is debited, the contract with us is concluded
PayPal
During the ordering process you will be redirected to the website of PayPal. There you can enter your payment details and confirm the payment order to PayPal. After submitting your order in the store, we request PayPal to initiate the payment transaction and thereby, we accept your offer.
3. contract language, storage of the text of the contract
The language(s) available for the conclusion of the contract: German and English
We save the text of the contract text and send you the order data and our terms and conditions in text form. For security reasons the text of the contract is no longer accessible via the Internet.
4. Terms of delivery
Shipping costs are added to the indicated product (book) prices. You can find out more about the amount of the shipping costs in the offers.
We deliver only by shipping. A collection of the goods (books) is unfortunately not possible.
We do not deliver to packing stations.
After each book order, we will ship the book within two days and provide each customer with a tracking number. Our customers will be able to track the shipping status of the goods online. The actual delivery time depends on the shipping company and delivery location.
5. Payment methods
In our shop you can choose between the following payment methods:
Payment in advance
If you choose the payment in advance method, we will give you our bank details in a separate e-mail and deliver the goods after the receipt of payment
Credit card
When you place your order, you provide your credit card details. After you are legitimized as the legitimate cardholder, the payment transaction will be carried out automatically and your card will be charged.
PayPal
During the ordering process, you will be redirected to the website of PayPal. To pay the invoice amount via PayPal, you must be registered there or first register and legitimize yourself with your access data, and confirm the payment instruction to us. After placing the order in the online store, we will ask PayPal to initiate the payment transaction. The payment transaction will be executed automatically by PayPal immediately afterwards. You will receive further instructions during the ordering process.
6. Right of revocation
Customers are entitled to the consumer right of revocation described in the revocation/ withdrawal instructions. A voluntary right of withdrawal is not granted to business customers
7. Retention of title
We reserve the right of ownership of the goods sold until the full payment is received. For business customers, the following applies additionally: We reserve the right of ownership of the goods until all claims from an ongoing business relationship have been settled fully. You may resell the reserved goods in the ordinary course of business; you assign to us in advance all claims arising from this resale for the amount of the invoice irrespective of any combination or mixing of the reserved goods with a new item, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you fail to meet your payment obligations.
8. Shipping damage
The following applies to customers: If goods /books with an obvious shipping damage are delivered, please complain about such defects to the carrier as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights. However, you help us to be able to assert our own claims against the carrier or the shipping insurance company.
9. Warranty and guarantees
The statutory warranty for defects shall apply. Information on any additional warranties that may apply and their exact conditions can be found with the product (book) and on special information pages in the online store.
10. liability
For claims based on damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation
– in case of injury to life, body or health
– in case of intentional or grossly negligent breach of duty
– in case of guarantee promises, if agreed, or
– as far as the scope of application of the product liability law is opened.
In the event of a breach of essential contractual obligations, which must be fulfilled in order that the contract can be duly and properly executed at all and which the contract partner may regularly trust (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, claims for damages are limited to the loss which the non-performing party foresaw or could reasonably have foreseen at the time of the conclusion of the contract as being the result of its non-performance.
Otherwise, claims for damages are excluded.
11. Dispute resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here. As a customer you always have the opportunity to contact the arbitration board of the European Commission. We are not willing, nor obliged to participate in a dispute resolution procedure in front of a consumer arbitration board.
12. Final provisions
If you are a business customer, the German law applies excluding the UN Convention on Contracts for the International Sale of Goods.
If you are a commercial trader as defined in the German Commercial Code, a legal entity under public law or special assets subject to public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our registered office.